At MEEKA WORLD, we want every order to arrive safely and without stress. 

Because we ship a mix of small tools and large movement-based equipment, we use a simple and transparent approach to shipping across Australia.

All parcels are delivered using trusted national carriers, such as Australia Post, StarTrack and Allied Express. This allows us to select the most reliable and cost-effective couriers per product for the size of your order and your location.  

Shipping within Australia

We ship Australia-wide to homes, schools, businesses and community organisations. Your exact shipping cost will appear automatically at checkout before you pay. 

Shipping calculation is based on two things:

• What you order (size/weight of items or number of items), and
• Where it's going (metro, regional or remote).

Dispatch and Delivery

• Orders are dispatched normally on Tuesdays and Thursdays. 
• Metro deliveries typically arrive within a few business days.
• Regional and remote locations may take longer depending on the courier. 
• Tracking details are sent to you once your order is on the way. 

Delivery times are estimates only. We'll always help troubleshoot courier delays where possible. 

Bulk Orders for Schools and Clinics

We specialise in supporting schools and clinics. If you are purchasing multiple items or setting up a sensory space, we can:

• prepare a tailored quote
• recommend the most suitable carriers
• combine shipping for the best rate
• support purchase orders and invoicing

Please contact us at hello@meekaworld.com

International Shipping

We currently ship within Australia only. If you are overseas and interested in our tools, please get in touch - we are happy to assist. 

Returns and Exchanges

Change-of-Mind Returns

Due to the nature of sensory tools and products used in educational/therapy settings, we are unable to offer change-of-mind returns. 

If you're unsure whether a product is right for your child or setting, please contact us - we're always happy to guide you.

Damaged or Faulty Items

If something arrives damaged or faulty:

1. Contact us promptly with your order number and photos. 
2. We'll assess the issue in line with Australian Consumer Law.
3. If the item is confirmed faulty, we will organise a repair, replacement, or refund. 
4. We may request the item be returned for inspection (return postage may be covered if the fault is confirmed). 

Items damaged from normal wear, incorrect use, or lack of care cannot be refunded.